Returns & Exchanges
At kin., we want your home to feel just right. If a piece isn’t a perfect fit for your space, we accept returns within 30 days of delivery for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging to ensure they remain protected during transit; items must be in unused condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.